Frequently Asked Questions
Everything you need to know about bringing the essence of House of Gulab into your home.
What materials are used in House of Gulab products?
We pride ourselves on using premium, sustainable materials including organic cotton, hand-woven silk, and ethically sourced wood to ensure each piece is both beautiful and durable.
How long will it take to receive my order?
Standard shipping typically takes 5-7 business days. For handcrafted or custom-made items, please allow up to 14 business days for production and delivery.
Do you offer international shipping?
Yes, House of Gulab ships to over 50 countries worldwide. Shipping costs and delivery timelines are calculated at checkout based on your specific location.
What is your return policy?
We offer a 30-day return policy for most items in their original condition. Please note that custom-made furniture and final sale items are not eligible for return.
How do I care for my artisanal home textiles?
To preserve the vibrancy and texture of our textiles, we recommend professional dry cleaning or a gentle hand wash with mild detergent in cold water.
Are your products handmade?
Yes, many of our collections are handcrafted by skilled artisans. Because of this, slight variations in color and pattern may occur, making every House of Gulab piece unique.